Welcome to mensworld.com.bd also hereby known as “we”, “us” or “MENS WORLD”.Please read these Terms & conditions carefully before using this Site. By using the Site, you hereby accept these terms and conditions and represent that you agree to comply with these terms and conditions (the “User Agreement”). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. This Site is owned and operated by MENS WORLD.
The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of Use constitutes your acceptance of those changes.
Payments ➤No advance payment is taken for online order confirmation. However, delivery charges are taken in advance in special cases.
➤The MENS WORLD customer care team will confirm all online orders during a ‘Confirmation Call’.
➤We provide multiple secure payment options at checkout to make shopping online or offline easier. Cash On Delivery (COD) for Online Shopping and bKash payment, Debit and credit cards, and Other Wallets for Offline Shopping.
7 Days Easy Exchange ➤The products can be exchanged if they are not satisfactory in quality or size**.
➤For Online Order you have to notify us within 12 hours after receiving the Products from the deliveryman
➤It is prohibited to exchange or return any lingerie items. Any item sold under any Sale/Discount offer cannot be exchanged or returned.
➤If you received defective or damaged products, items sold under any sale or discount offer can only be exchanged or returned.
MENS WORLD appreciates every single time you trust us with your purchase. We love to provide you with an absolutely hassle-free shopping experience. We assure you that all Products sold on mensworld.com.bd are brand new. In case the Products you have received are ‘Damaged’, ‘Defective’, or ‘Not as Described’, you can exchange them within 7 days and we will solve your issue within the next 7 working days (Outside Dhaka 10 Working days).
Follow these steps for Exchange ➤ If you have any trouble with Order ID details or any problems, please reach out to us via our hotline or WhatsApp number within 24 hours.
➤ We’ll confirm the exchange request and let you know about the pickup process.
➤ Ensure that the products are in unused and original condition and include all price tags, labels, original packing, and invoices.
If you encounter any exchange or return issues, please contact us within 24 hours of receiving your delivery package. You have to notify us via phone call and also you have to send us the product/s within 7 days.
The cost of return shipping will be covered by us if:
✔ You received a defective Product
✔You received a physically damaged Product
✔You are unhappy with the product quality
✔The Product is different from the description on the website
The cost of return shipping will be covered by You if:
✔ Size or Fit issue
✔ If you change your mind & cancel the booking after the Product is already deliveredItems that can be resold are typically eligible for exchange, with a few exceptions. These exceptions include:
✘products that have been worn or cleaned
✘Combinations and sets of products are not eligible for returns or replacements as separate items.
✘ Products should not be used.
✘ Items must be in their original state or condition
✘ Items should be unused, unaltered, unsoiled Products with their original tags
✘Item must be in the original packaging, in the original condition
Shipping Method & Cost We will coordinate the delivery of the products to your location.
Inside Dhaka (metropolitan) Delivery time is 2-5 working days and Outside Dhaka Delivery time is 3-7 working days.
Delivery Charge Inside Dhaka ( Metropoliton) is 80 taka and Outside Dhaka 150 taka.
Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Sometimes, delivery may take longer due to bad weather, political disruptions, and other unforeseen circumstances.
Order Acceptance and Pricing Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your debit/credit card charged.
All prices posted on this website are subject to change without notice. Prices prevailing at the commencement of placing the order will apply. Posted prices do include all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.
Order Cancellation You will get a phone confirmation after you place an order. If you wish, you can cancel that order when you receive our confirmation call. You may able to cancel your order after you agree to receive the product on our confirmation call.
However, once the order is dispatched, the delivery charge will not be refunded.
Disclaimer Mens World has endeavored to ensure that all the information on the Website is correct, but Mens World neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information, product, or Service. In no event shall Mens World be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
(a) The use or the inability to use the Services or Products;
(b) Unauthorized access to or alteration of the user’s transmissions or data;
(c) Any other matter relating to the services; including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Mens World be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services, and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Mens World shall not be held responsible for the non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Mens World’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
Washing & Product Color Instruction Product color may vary slightly due to light and device resolutions.
Product Description Mens World attempts to be as accurate as possible. However, Mens World does not warrant that product descriptions or other content of the site are accurate, complete, reliable, current, or error-free. If a product offered by Mens World itself is not as described, your sole remedy is to return it in unused condition.
Governing Law These terms shall be governed by and constructed in accordance with the laws of Bangladesh without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Dhaka.
Legal Disputes If a dispute arises between you and Mens World, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Accordingly, you and Mens World agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as arbitration, as alternatives to litigation.
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